Sunday, July 20, 2008  



 FarPoint Technologies
 (800) 645-5913

 fpsales@fpoint.com



     
Customers are Saying . . .

We are proud to list some of the comments we've received from our customers regarding our products and technical support services. If you have a comment you'd like to share, please send it to fpsales@fpoint.com.

  "Excellent! I would like to thank Farpoint for producing such a feature rich component [Spread for Windows Forms] that will transform our applications from being frustratingly restrictive to highly dynamic...A lot of time and intelligent thought has gone into producing the Spread and this is immediately apparent upon introduction to the control.

Also of note is the impressive level of email support I received during the trial.

...Every time I have been in an interface design meeting I find myself up at the white board explaining how the Spread can be used to solve design challenges. Even I find it surprising. "
 
  Kyle
Lead Developer
ABC TV
 

  "We are currently in the midst of upgrading all of the 3rd party controls that we utilize in our projects. Some of the projects are in mid-development, and already have older versions of those controls referenced. While some of the upgrades are causing us major headaches and some serious recoding, the upgrade from Spread 3 to Spread 6 could not have gone more smoothly or painlessly. Version 6 is completely compatible with version 3, and the upgrade did not involve changing even one single line of code. In fact, we were able to upgrade 2 major software projects from Spread 3 to Spread 6 in about 5 hours.

Thinking back over the 2 years that we've been using Spread, it occurs to me that we have never had a single problem with Farpoint, from the sales staff, to the support staff, to the products themselves. In my position, anything that I can mark off of my "worry list" is a valuable asset. Thanks Farpoint."
 
  Ronnie Applewhite
ClubTec
 

  " I have tried, and purchased a number of Grid and ListBox/ComboBox controls and only recently have I purchased Spread 6 and ListPro 3. Having utilised these two products from FarPoint I would never look any further. The products are exceptionally well featured, well documented in the online help and the odd occasion I have contacted you for support the answers have been forthcoming within 24 hours and the responses have been clear, concise and most importantly correct.

In the first month we have estimated that we have saved over 40 man hours programming time alone having implemented Spread 6 and ListPro 3. This though is only half the story. The main benefit is that the software we have developed works well and fulfils our clients needs far better than it would have with any other products.

Congratulations on providing superlative products backed by excellent support."
 
  Grant Spencer
Precise Logic Pty Ltd
 

  "This is just a little message to express how impressed I am with your Spread 3 control's documentation. The control is very impressive as well, but as a newbie programmer documentation is a must. I have been working with a few other controls as well. I had been getting used to being frustrated with finding functions that are poorly documented or not documented at all. It was certainly a pleasant surprise to find that your documentation isn't just extensive but is very clear. This makes using the control a piece of cake! Anything I wanted to do with the control ended up being a simple function call or variable setting away. Thank you for making the task of working with your control so easy!"  
  Peter J Faux
Software Developer - Medinotes Corporation
 

  "We have very stringent standards for the ActiveX controls that we use to develop our clients' business solutions. FarPoint's continual commitment to produce high quality components and their responsive technical support earns them the top spot on our recommended vendor list."  
  John Papa
CEO - Blue Sand Software, Inc.
 

  "I'm developing a complex system for the second largest brazillian bank. I'm using Spread in all my applications, from data entry to grid the results. It's the best OCX I've ever used!"  
  MARCELO BLANK GONCALVES  

  "Spread made it possible to deliver an intuitive application that allows management to forecast sales trends in a fraction of the time it normally would have taken to complete. Keep up the great work!"  
  Larry Smith
Sr. Analyst/Programmer
Gerber Products Company - Novartis Consumer Health N.A.
 

  "Great stuff! Fastest, most reliable, most flexible, best documented product out there, and believe me I've used them all. You guys probably get more gripes (nature of the beast of development) than attaboys...just thought you should know what this developer thinks! Thanks for your hard work!"  
     

  "I am project/technical lead on my current assignment. I have recommended to the client that we avoid 3rd party controls, except for FarPoint's products. A good suite of grid/list controls is essential for any serious development group, and in my opinion FarPoint's controls are head and shoulders above the rest!"  
   

  "Thank you guys. You've made a happy man! Thanks to all of you for such a prompt and efficient reaction. I was already a supporter of the Spread, now I am an addict!"  
  Henri KAYALI
DIST
 

  "Just wanted to drop you folks a line about you outstanding technical support staff. I have been using you Spread 3.0 product for the last three months. I am impressed with its capabilities and functionality, but I have been more impressed with you support staff in answering my several questions concerning its operation. They have always been friendly and patient, but most of all they have had a very good understanding of the product. Their answers have always been timely and addressed my problem exactly. Expert help, a phone call away, is not always easy to find these days. I've dealt with numerous vendors and suppliers over the years that are first-rate and some not so good. Your tech support staff is up there with the very best."  
  Jimmy Poole
Sr. Software/Database Developer - Ross Breeders Inc.
 

  "...As I said before these are some of the sharpest controls I had ever used, and we have tried a lot of other controls. Most other controls fall short of your, in fact I have taken other controls out of my toolbox and use FarPoint Controls for the most part and I recommend your control to every one I know. Thank You for your time and efforts on my behalf and all FarPoint Customers. "  
  A Committed and Loyal FarPoint consumer.  

  "I will order more of your products because of what I have seen here. In the next 6 months, I will probably have purchased all of your products. I have been programming since 1982 in DOS. I am now moving over to Visual Basic. I understand the power that a 3rd party product can do for development. I will use and recommend your products in a heartbeat! Thanks again for supplying me with a fantastic product. I wÅs truly impressed. "  
  Eric Freund
Capitol Mobile Tool Systems
 

  "I just received my new Spread3 package. I couldn't believe my eyes! A manual! An actual, real, touchable, readable (hardcover yet!) MANUAL! You are my new heroes. Keep up the good work; tell Microsoft."  
  Mike Stoliker  

  "I recently upgraded to Spread 3 from version 2, and I just wanted to tell you how grateful I am for your product."  
   

  "I've been working on a project in VB5/SQL Server 6.5, and I'd been doing all my report output in HTML and sending it to a browser. For most of my reports, this is just fine, since formatting for the printer isn't critical. But I have several reports that need to print on pre-printed forms, so this obviously won't do. I bought Crystal Reports for this purpose, but I found that I had to subvert the report logic in order to do it the way CR wants it done in their reporting tool. I have an Invoice report to write, which is fairly complex, and I was soon tearing my hair out.
So I decided to try sending the Invoice data to a Spread ActiveX control. This way I'm able to have total control over the report logic in VB, and I was able to place the output into precisely formatted rows and columns on the spread control.
I am there! It prints like a champ. With the .PrintPageStart and .PrintPageEnd properties, I can even collate and do multiple copies per page. I have a new project coming up in a few months, and I just might dump Crystal Reports altogether and use Spread (in addition to using it all over the rest of my app wherever I need a grid control). Thanks for an excellent product. "
 
  Robert deWaal
Chlystek & White Services, Inc.
 

  "I really appreciate your prompt reply and expert assistance. You folks at Far Point are at the top of my list for technical support!"  
  Francine Taylor
Northwest Analytical, Inc.
 

  "Your online knowledge base is cool. Your Spread Designer creating VB code is cool. Your Spread/Grid control is cool. Please tell the whole team they made a fine control. Thanx -"  
  James Bailey MCSD  

  "All you people at FarPoint seem to go above and beyond what one is accustomed to expecting from software companies. Or should I say what one gets from software companies. You have taken the time to address all the issues with your product. You seem to treat your customers as you were a small one-man shop, on a very personal one to one basis. What more could an end user want."  
  Joe
Beachcombers International Inc.
 

  "I purchased the FarPoint InputPro Library and I want to thank god I did. It helps me create database forms almost 10 times faster and more easily. Thanks!"  
   

  "I was really surprised of the high quality of your help file, and the way you perfectly mix simplicity of developement and high end possibilities. Congratulations!"  
  Francois Desrochers  

  "Good job! Thanks to you and the developers for such a quick response."  
  Albert F. Torre
Software Systems Consultant
 

  "Thanks for your help. I have to say that your support line is the most responsive out of all the technical support lines that I've dealt with in the past."  
  Alison Larkin
Research & Planning, Inc. - The Enterprise Technology Division of AppNet
 

  "Excellent software support. They actually fixed my reported bugs and made timely update releases. Super. Unheard of."  
  Dan O'Connor  

  "Your technical support was great! Helped me solve a problem that your competition couldn't!"  
  TM Technology Inc.  

  "I ended up buying Tab Pro. Great product! Also, you have the best printed documentation I have gotten with a control! The control is well done, and everything I expected. I had tried using the tab that came with VB 6, but at design time you can't easily switch tabs. With your control I saved loads of time, so it has already paid for itself. Plus, the client was thrilled when he saw how cool it looked. In fact, I used it in 2 styles, so I got a lot of mileage from it. You have a new loyal customer, and I will be demoing your other stuff soon!"  
  Wayne Steinert  

  "Just wanted to let you know, once I figured out my other problems as far as FarPoint was concerned my conversion from Spread 2.5 16-bit to Spread 2.5 32-bit AND my conversion from Spread 2.5 32-bit to Spread 3.0 32-bit WERE BOTH FLAWLESS !! I only wish that the folks at Microsoft would take a few quality-clues from you guys. THANKS for the great software and fabulous support!"  
  .  

  "FarPoint is one of the best companies for Technical Support! Thanks again!"  
   

  "Each time I need Your Support, I note it's very rapid and precise. Bravo for all of it."  
  .  

  "I have heard many good things about FarPoint from other developers in the past, and now I know why. Thanks again."  
   

  "Many thanks for quick and effective response. Now we know you're that good, we'll buy five copies and become a burden on the help desk."  
  .  

  "Our staff here just can't do without Spread - given a chance they will use it even on their toasts !!!!"  
   

  "Congratulations to a perfect product, I can't live without it!"  
  .  

  "Believe you have one of the best products in toolkit/widget market..."  
   

  "I've tried your TabPro and was quite impressed with what it can do and moreso the quality and ease of use. Your product is much more professional than Sheridan's Tab control. I will be purchasing TabPro shortly. I hope the rest of your products are as good. I'll be back."  
  .  

  "I own all of your vb controls and some of your c++ controls and yours are the most helpful of all of my more than a hundred controls..."  
   

  "Thank you for your great product, I like Spread so much that even I don't use a listbox control anymore!..."  
   

  "I liked your product enough that I bought it serveral weeks ago. I had opportunity to call your tech support and was greeted by someone who was knowledgeable about your product and Visual Basic, and offer several helpful suggestions regarding my issue. Bottle that concept....you'll make a million!"  
   

  Spread has allowed us to develop a key enterprise wide business application in only 11 months. We used Spread for the navigation form and found it to be an effective way to present a 3 level hierarchy to a user."  
  Pete Cormier
Vice President & Manager IT - ALM Services, Inc.
 

    
 Have a question?
Have a Question? Ask Us!
Subscribe to the RSS feed!RSS Subscribe
 

 
SD Times 'TOP 100' Industry Innovator - Read the press release (pdf)


Copyright © 1991-2007 FarPoint Technologies, Inc. All rights reserved. All names are property of their respective owners.